New Patient Group Podcast Podcast Artwork Image

New Patient Group Podcast

Brian Wright

A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members.  Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. 

An Invisalign Clear Aligner Appointment Gone Wrong - How Miscommunication and a Lack of a Customer Obsessed Culture Leads to Lost New Patients, Revenue and ReferralsJuly 08, 2024
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Part 3 - How to Achieve the Pinnacle of Customer Service | Transform the Patient Experience with Cutting Edge Digital Marketing StrategiesJuly 01, 2024
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Part 2 - The Three Ways to Achieve the Pinnacle of Customer Service | Transforming Patient Experiences through Continuous TrainingJune 24, 2024
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Part 1 - The Three Ways to Achieve the Pinnacle of Customer Service | Mastering a Culture that Obsesses Over Customer ExperiencesJune 03, 2024
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Part 4 - How to know your Business has Achieved the Pinnacle of Customer ServiceMay 20, 2024
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Part 3 - How to Know your Business has Achieved the Pinnacle of Customer ServiceMay 13, 2024
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Part 2 - How to Know your Business has Achieved the Pinnacle of Customer ServiceMay 06, 2024
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Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)May 01, 2024
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Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics April 19, 2024
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Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob SkopekApril 01, 2024
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How your New Patient Paperwork Proves your Practice Doesn't Function as a People First BusinessMarch 29, 2024
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Charting the Path of the Future - The New NPG Podcast Format has Arrived!March 28, 2024
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Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and BusinessMarch 04, 2024
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Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations February 01, 2024
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Welcome to 2024 - The Year you Fired YourselfJanuary 01, 2024
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What a Down Economy Really Said About your Practice in 2023November 01, 2023
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The Real Reason your Online Marketing is NOT Producing the Exceptional Results you NeedOctober 02, 2023
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The Absolute Best Events that You and Your Team Will Likely Never AttendSeptember 01, 2023
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Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball UmpiresAugust 01, 2023
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Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner CasesJuly 03, 2023
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How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd WhitlockJune 01, 2023
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The Most Ironic Thing About Your Patient Non-Compliance Complaints May 03, 2023
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How You Are Doing to your Business What Price Shoppers Are Doing to Your PracticeApril 03, 2023
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The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same InformationMarch 01, 2023
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Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy February 02, 2023
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